Privacy Policy

Roots and Blooms is firmly committed to protecting your private information. We will not sell or distribute your name, e-mail address or other identifiable information to any third party. If at any time our privacy policy changes, as a subscriber, you will be notified. We encourage you to check the privacy policy periodically to keep abreast of any changes that may occur.

Information Collection and Use

To provide you the best possible products and services, we will request specific personal information when you purchase or register with rootsandblooms.com. Any personal information collected by Roots and Blooms is knowingly and voluntarily provided by customers and visitors to our site. At registration, we collect your name, shipping and billing addresses, telephone numbers and e-mail address in order to deliver your orders to the proper location. We use your e-mail address to send you emails following a purchase. The primary email confirms that your order was received, provides an itemized order summary with your order number and serves as your receipt. If you placed an order but did not receive confirmation email, feel free to contact our team via phone or email (404.345.4864, info@rootsandblooms.com Monday-Friday, 9am – 4pm est) to confirm the status of your order.  Please note that should any of your ordered items are out-of-stock or discontinued, you will may an additional email after your order confirmation specifying the status of the items in question. If necessary, a Representative may contact you by telephone to resolve any issues concerning your order. When you make a purchase, we collect your credit card number and your expiration date. We have security measures in place to protect the loss, misuse and alteration of the information under our control.  When you elect to sign up for an account, your credit card information may be stored on our secure server so that you will not have to fill out this information again during future visits and purchases with Roots and Blooms. This information is used solely for billing purposes when you order from Roots and Blooms and is encrypted and transmitted safely over the Internet using Secure Sockets Layer (SSL) technology. SSL encrypts your order information as additional protection against the decoding of that information by anyone other than us. However, despite all reasonable security precautions and processes, such as password protection, encryption technology, and use of firewall technology, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you do so at your own risk. Once we receive your transmission, we will take commercially reasonable precautions to protect its security on our systems.

We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your shopping cart. Your name and password are used to verify that you are a registered customer and prevent anyone else who may have access to your computer from ordering in your name without your express permission. Any email that you may send to us or any correspondences are strictly confidential and are not distributed to any third party.

Any information you provide may be used to:

1.    Improve upon and personalize the Web site content and services to enhance your shopping experience;

2.    Better our customer service; and

3.    Contact you about Web site updates, special offers, new products and services.

Roots and Blooms reserves the right to share personal information with legal authorities to the extent required by law.

Notification of Changes in the Use of Your Personal Information

Should any changes occur in our use of your personal information, you will be notified by email prior to the changes. You will always have the opportunity to opt-out prior to the implementation of such changes.

Cookies

Roots and Blooms uses a feature of your Internet browser called a "cookie" to assign a unique identifier to your computer. Cookies are files that your Web browser places on your computer's hard drive. Roots and Blooms creates and then uses these cookie files to track your clicks as you browse the Roots and Blooms web site. We use cookies to tell us whether you have visited rootsandblooms.com previously and to help us determine whether you came to rootsandblooms.com from a particular internet link or banner advertisement. Cookies can also be used to help save and retrieve user names and passwords used on our site and information on past purchases and personal preferences. Should you disable the use of cookies on your browser, you will need to re-enter this information whenever you visit our site. Roots and Blooms will not and cannot use cookies to retrieve personal information about you from your computer unless you specifically and willingly provide this information.

Choice/Opt-Out

Roots and Blooms provides customers the opportunity to opt-out of receiving communications from us at the point where we request information about the customer. We give you the following options to change or modify your information in our database and to choose not to receive future communications:

·      E-mail: info@rootsandblooms.com.

·      Visit “Account” page on rootsandblooms.com (sign-in required).

·      Telephone number: (404)345-4864

Contacting Roots and Blooms

If you have any questions about this privacy statement, the practices of this site, or your dealings with Roots and Blooms, please contact:

Roots and Blooms, LLC 
2107 N. Decatur Rd

Suite 475

Decatur, GA 30033 
info@rootsandblooms.com